Your phone rings, it’s a local number and you answer right away. Afterall, it could be an appraisal order from a new customer, a potential homeowner, a local bank, or a realtor. It’s none of these, it’s some stupid robocall.
Even being on the “Do Not Call” registry won’t help, you can still end up getting five, ten, or more calls a day from robocallers. I have so many warrants out for my arrest and social security complaints against me that I must be on a top ten fugitive list. You can’t even avoid the calls by only answering numbers from within your local area code anymore. They use software to make it look like the call is local, no more of those 800, 888, or Unknown numbers showing up on your screen.
You feel obligated to answer these local calls, you’re running a business after all. They aren’t new clients or new business though, stop wasting all your time answering spam calls. There is a simple solution, switch all of your business calls over to a business line which is not your cell phone. Don’t use your cell phone as your business line.
A business line means you’ll never be tempted to answer a phone call that is from an unknown number because there is almost no chance of that being about potential money in your pocket. As a business owner, you can have your secretary, receptionist or VA answer your business line. They can identify themselves as your assistant and, most of the time, they can assist callers.
If you have used your cell phone as your business phone for years and years, you need to make a separation. You can get a new personal cell number and then leave your business number as it is. Transfer the business number over to a voice system, another cell phone, or another type system that will get somebody else to answer your phone.
Now, when your cell phone rings and you don’t recognize the number, you can just let it roll to voicemail. There is a very low chance that you’ll miss a client. Worried that you’re missing a personal call? If that person is a friend or family member that isn’t already an identified contact, they can leave a message. Let your friends and family know that you will return messages but you don’t pick up numbers you don’t recognize.
For more information on this subject, please download and listen to The Appraiser Coach Podcast Episode 422: What Do You Do About All Those Spam Calls Everyday?