Let’s talk about ponies. No, not the hairy little animals that run around your yard and play with your kids. This pony is an acronym, spelled POINII. You’ve heard me use the phrase, “On It, Not In It,” a lot. I use it a lot when I talk to people about their businesses. This is […]
Time to Break Out the Saddle! Read More »
Toward the beginning of the Covid-19 pandemic, I heard a lot of people who said something like, “Dustin, I think that there’s going to be a lot more flexibility because of this.” Now, I like to look at change as a positive thing. I like the opportunity afforded us by change, but I also think
Caution Where Needed Read More »
Something I’ve noticed over the years is that, in moments when I least expect it, I open my mouth and my father comes out. Just like each of us does, I picked things up from my dad, and I’ve started saying them to my kids. One of the things I remember him saying when I
Dad’s Words of Wisdom Read More »
One Saturday morning, I found myself in front of the computer, punching numbers. While I was sitting there, staring at my screen, willing this task to end, I had a sudden realization: I was doing someone else’s job! I had several other people who I employed to do such tasks. I’m not above doing such
When Doing a Job Right Doesn’t Mean Doing it Yourself Read More »
Let’s talk about your procedure manual. What procedure manual, you ask? Well, the one you should have (if you don’t). Even if you’re the only person working in your office, you should have a procedure manual. Why go to all the trouble to write out a procedure manual? For one, writing things out will help
Procedure Manuals: Tips For Success Read More »
We are all creatures of habit. We tend to eat the same foods, take the same way to work, and tie our shoes the same way every time. Often, we don’t even do things the way we do them because it’s the best way out there. Much of the time, we do things the way
The “Why?” Behind What We Do Read More »
There are those who argue that hiring help from outside the U.S. is unamerican, as it takes jobs away from Americans on the home turf. And to a certain extent, they’re right. But if we look at things with a broader lens, I think that we’ll find a slightly different story. Whether we like it
The Case for Virtual Assistants Read More »
People are people. Whether you’re from a small town in South Dakota, a big city in Europe, or living in a mud hut in Africa, we all have at least one thing in common – we’re all human. And virtual assistants are no different. Although you may never meet them in person, your virtual assistant
Your Virtual Assistant is a Person, Too! Read More »
You have been a real estate appraiser for years. Or maybe you’ve just got six months under your belt. Either way, each of us needs to determine how we will build trust with our customers, continually be seen, and win the top pick when someone new is in need of an appraisal. If you’ve been
Be Seen, Build Trust, Get Hired Read More »
What makes a contract a contract? Is it the legal prose, the professional typesetting, or the date across the top? I’m no lawyer, but my mentor once told me that a contract “is just a piece of paper until both parties have signed it.” So, if you’re being asked for the date of a contract
A Contract is Born Read More »
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