appraisal quality

Where is Your Focus?

While getting ready for a big trip with my wife, I found myself in my home office working some odd hours. I was in the zone, cruising through my to-do list, and I felt good about everything that I was getting done. At one point during my work, my 12-year-old son came to me and […]

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The New Debate

We’ve all heard of the classic debate: What’s the correct way to make a peanut butter and jelly sandwich? Allow me to introduce a new debate: What’s the correct way to get dressed in the morning? Ridiculous as it may sound, I do have opinions on this, and it all comes down to one thing:

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What To Do When Hiring A Trainee

You are working hard as an appraiser, gaining customers, and creating value. You love what you do and are excited to see the business you have diligently and meticulously worked for is making progress and gaining ground. Way to go! As this happens, maybe the ball starts rolling a little faster than you know how

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Living Room vs Family Room

Have you ever walked into a house and thought, what room did I just walk into? Identifying and analyzing rooms will make a big difference for your customers and for your ultimate appraisal of a home. As you analyze and compare characteristics of different homes, you probably have a good idea of what room you

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When Your Server is Halfway Around the Globe…

I have a server. It’s not the racks, the room, and the computers buzzing that you may think of when you hear about a server. It’s just a large desktop computer that holds all my software, and I am able to access it remotely through VPN anywhere in the world. I was truly amazed by

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Delegate, Delegate, Delegate!

  I was in a group meeting recently where we were talking with small business owners and trying to help them with some of the problems they were facing. One man, an owner of a carpet cleaning company, told a story that I’ve seen and heard countless times. His problem was growth – lots of it.

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Time to Break Out the Saddle!

Let’s talk about ponies. No, not the hairy little animals that run around your yard and play with your kids. This pony is an acronym, spelled POINII. You’ve heard me use the phrase, “On It, Not In It,” a lot. I use it a lot when I talk to people about their businesses. This is

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Caution Where Needed

Toward the beginning of the Covid-19 pandemic, I heard a lot of people who said something like, “Dustin, I think that there’s going to be a lot more flexibility because of this.” Now, I like to look at change as a positive thing. I like the opportunity afforded us by change, but I also think

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When Doing a Job Right Doesn’t Mean Doing it Yourself

One Saturday morning, I found myself in front of the computer, punching numbers. While I was sitting there, staring at my screen, willing this task to end, I had a sudden realization: I was doing someone else’s job! I had several other people who I employed to do such tasks. I’m not above doing such

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Procedure Manuals: Tips For Success

Let’s talk about your procedure manual. What procedure manual, you ask? Well, the one you should have (if you don’t). Even if you’re the only person working in your office, you should have a procedure manual. Why go to all the trouble to write out a procedure manual? For one, writing things out will help

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