appraisal management companies

Everyperson Syndrome: Signs and Symptoms

It’s a situation I’ve seen time and time again. Someone in the appraisal office is doing too much. They take all the phone calls. They do all the data entry. They send out all the emails. They update AMCs when needed. They make appointments. What don’t they do? Sleep, probably. I have a term for […]

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The Beginning of a New Life

Principles are tremendously important tools we can use in our lives to affect change. A principle is an eternal truth. It can be applied across all circumstances, all times, all places, and it is still true. I try to share principles with those I work and interact with each day, including you. These principles aren’t

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Recipe for Perfect Customer Service

 I’m not the biggest dessert person in the world, but I have a weakness for Arnold Palmers. For those of you unfamiliar with what an Arnold Palmer is, it’s a drink that is half iced tea and half lemonade. I love it because the sweetness of the lemonade is cut by the iced tea, while

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Connecting With Agents

When it comes to getting business, a lot of us like to go for the “low-hanging fruit.” AMCs are a wonderful source of that “easy to get” business. They’ve been the “bread and butter” of my appraisal business for years. But, as the saying goes, it can be wise to make sure that you don’t

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“Mommy’s not home, but she says you can come in.”

We’ve all been there before. You drive for an hour for an inspection. When you get there, you knock on the door, only to have it opened by the kids. You ask them if their parents are home, to which they respond, “No.” When you call the parents, they say something like, “Oh, I’m not

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Embracing New Technology and Efficiency

I recently met with another appraiser who admitted to me he was still using a clipboard and pen. There are very few people out there still using these; most appraisers have moved on to using a tablet or smartphone, which I definitely recommend if you are still using a pen and clipboard. A tablet is

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Appraisers: Fraud is Not Okay

Some people might say a public forum isn’t the place to air this dirty laundry, but this is not really a public forum. Of my thousands of readers, very few of them are not in real estate appraisal. Right now, I’m talking to the bad apples.  Maybe you’re in a situation where you want a

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A Home Owner’s View on Value

As a real estate appraisal provider, it can be hard to get into the home owner’s perspective. It seems that what is important to them may not directly translate into value. We often run into this problem, where an owner pours thousands of dollars into a project that doesn’t increase the home’s value much at

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Wow! A Receptionist Who is Both Personable as Well as Professional!

At Appraisal Precision and Consulting Group, we answer the phone.  When I say “we”, I mean when you call in, unless we are totally slammed with phone calls, you will get a live human being answering the phone.  That human being, that receptionist will be both personable and professional.  S/he will know how to handle

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Building Materials Can Affect Value

Here’s a great question:  Where can newbie and apprentice appraisers go to get training in how to distinguish among building materials?  I have to admit this is something I never gave much thought to – until a follower messaged me about it, but we all understand that differences in construction materials, and the quality of

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