Complimenting Liability

There is a natural tendency for me to want to compliment a home before I leave simply because I want to be polite. However, I have often wondered whether complimenting … Read More

Customer Service Detective Work

As appraisers, we are also, first and foremost, business owners. And as business owners, it is our responsibility to know if our services are well received. Feedback is crucial in … Read More

Empowering Your Employees

I have noticed a common theme that occurs when I am out of the main office; for the most part, they are able to figure things out on their own … Read More

Who Can Complain About Appraisals

  Time to get on my soapbox and complain about a complaint filed against me (not a charge, but merely a complaint). I did an appraisal of a multi-family property … Read More

Be a Forward-Thinking Business Owner

As I teach my business model to individuals across the country, I somewhat frequently encounter appraisers who are offended by my methods for whatever reason. Those who hear me talk … Read More