No one was home. The owner had left a side door open for me. I was met by a friendly golden retriever as I entered the house. Subconsciously, I had two thoughts; this is not the cleanest home I have ever been to and if the dog is allowed in the house—who knows what I might find on the floor. The fact that the home owner was not home sealed the deal for me. I was not taking off my shoes—not this time. I proceeded to do my thing, patted Rover on the head, and locked the door behind me as I left. As I was exiting the long driveway, I received a phone call. It was the anxious homeowner.
Her: How did it go?
Me: Just fine. Friendly dog.
Her: Yes, she is. Did you happen to remove your shoes when you came inside?
Me: Normally I do, but I admit, I did not this time.
Her: (Long, audible sigh). Oh, I hope you did not track mud through my house (she was clearly annoyed).
I assured her I didn’t and apologized for my unprofessionalism in keeping my shoes on. My answer to her had been correct, I DO normally remove my shoes whenever I enter a home. I do it out of respect and it typically gets met with “You don’t need to take off your shoes” from the home owner I do it anyway. I believe it shows an attitude of deference that makes a good impression.
There are times when this rule is not followed. Sometimes the condition of the home is such that I honestly worry for my safety in removing my shoes. It is those times that I choose to keep them on. What about you? Do you remove your shoes during an appraisal inspection?
Dustin Harris, Creating ‘Value’ for Real Estate Appraisers