I love podcasts! In fact, I started recording podcasts because of how much I loved listening to them. Recently, I was listening to a podcast about car salesmen, and one … Read More
Knowing Is Half the Battle
In the beginning of the COVID-19 pandemic, when the State of Idaho shut down, my company and I took a remote appraisal assignment. Because of the local stay-at-home order, we … Read More
Recipe for Perfect Customer Service
I’m not the biggest dessert person in the world, but I have a weakness for Arnold Palmers. For those of you unfamiliar with what an Arnold Palmer is, it’s a … Read More
Connecting With Agents
When it comes to getting business, a lot of us like to go for the “low-hanging fruit.” AMCs are a wonderful source of that “easy to get” business. They’ve been … Read More
The Path to Credibility
I was recently proofreading a paper my son had written for a class and came across a quote from Benjamin Franklin. My son used quotation marks to offset the … Read More
Where is Your Focus?
While getting ready for a big trip with my wife, I found myself in my home office working some odd hours. I was in the zone, cruising through my to-do … Read More
The New Debate
We’ve all heard of the classic debate: What’s the correct way to make a peanut butter and jelly sandwich? Allow me to introduce a new debate: What’s the correct way … Read More
What To Do When Hiring A Trainee
You are working hard as an appraiser, gaining customers, and creating value. You love what you do and are excited to see the business you have diligently and meticulously worked … Read More
Caution Where Needed
Toward the beginning of the Covid-19 pandemic, I heard a lot of people who said something like, “Dustin, I think that there’s going to be a lot more flexibility because … Read More
When Doing a Job Right Doesn’t Mean Doing it Yourself
One Saturday morning, I found myself in front of the computer, punching numbers. While I was sitting there, staring at my screen, willing this task to end, I had a … Read More